Applying for a Job

How do I apply for a job?

There are two ways – online and paper.

Online Application: Go to http://hidoejobs.k12.hi.us. Once you have created your application, you can use it to apply for multiple recruitments. For step-by-step instructions, see our CSSP How to Apply page.

Paper Application: You may pick one up at the Classified Support Services Personnel Office or send a 9"X12" self-addressed, stamped (3 stamps) envelope referencing the recruitment number and job title to:

Department of Education Recruitment Office
Classified & Support Services Personnel
Dole Cannery Office Building
680 Iwilei Road, Suite 490
Honolulu, HI 96817

Parking is available in the structure located above the Regal movie theatres as well as in the Costco parking lot.

Where can I apply online if I don’t own a computer?

For a list of locations throughout the state of Hawaii that offer free internet access, see our Internet Locations page. You may also visit the Department of Education Recruitment Office (see: map to DOE Recruitment Office ) to complete an online application. We have computer terminals available in our lobby during office hours.

Do I need an email address?

Yes. A valid email address is required to complete the online application process. You can set up a free email address at any of the following websites: Yahoo, Hotmail, or Excite.

May I use an email address that I share with someone else?

No. You must have your own email address to ensure that your information is secure and that any employment-related correspondence is sent only to you.

I forgot my password for the online application. What can I do?

We do not have access to your account information. If you have forgotten your password, complete this governmentjobs.com form, and you will receive an email response from Governmentjobs.com.

What is a recruitment period?

A recruitment period is the timeframe indicated on the job announcement during which applications are accepted.

What does "Continuous" mean on a job announcement?

The recruitment will remain open until there is no longer a need for candidates. A continuous recruitment may close at any time.

What does it mean if the job announcement indicates "statewide?"

You have the option of selecting any listed geographic location where you are willing to work. It is unlikely that there are immediate vacancies in each listed geographic location. If a vacancy becomes available in a geographic location you marked and your eligibility period has not expired, your name may be referred out for interview.

How do I learn about the minimum qualifications for a position?

Go to http://hidoejobs.k12.hi.us and click on the job title. This will take you to the Job Announcement, which lists the minimum qualification requirements. Review the announcement carefully, noting the location, minimum qualification requirements, and any other special requirements. This will help you to avoid applying for jobs that may not interest you, or for which you may not qualify.

I don’t see anything that interests me. Can I submit an application anyway?

No. Your application cannot be submitted until you actually apply for a position. However, in the meantime, you can set up a job seeker account on www.governmentjobs.com.

Note: You can also request email notification of postings in specific job categories. Go to http://hidoejobs.k12.hi.us and click on "Request job notifications by category."

Do I need to complete a new application for every position?

Not if you apply online. You can use the same application to apply for multiple positions. You will only need to complete the job specific questions for each position.

If you are submitting a paper application, then you will need to complete a new application for each position.

Is there a limit to the number of job applications I can submit?

No.

I submitted an application with the Department of Human Resources Development. Do I need to submit a separate application to be considered for a Department of Education job even if it is the same job title?

Yes. Due to statutory changes the Department of Education (DOE) is a separate jurisdiction from the Department of Human Resources Development (DHRD). The DOE conducts its recruitments separate from the DHRD.

May I submit a resume instead of an application?

No. The application contains specific information necessary for proper evaluation and processing.

May I submit a resume with my online application?

Yes. You can either cut and paste the text of your resume onto your application, or attach it as a Word, PDF, Plain Text, or Rich Text document.

Can I apply for a job requiring a college degree if I have not yet graduated?

Not for most jobs, but for certain jobs that are hard-to-fill (e.g., Accountants, School Psychologists, Speech Pathologists), we will accept your application if you will graduate within six months. More specific information is on the applicable job postings.

I received my letter of eligibility several months ago, and have since obtained an advanced degree. May I submit verification of my advanced degree and ask to amend my score?

No. Your newly acquired education or experience cannot be considered after your name has been placed into the pool of eligibles. However, if the recruitment is still open, you may re-apply and submit any additional education and experience on your new application. It may or may not affect your score.

How long does it take to process my application?

Applicants will be notified in writing regarding the status of their application approximately 4-6 weeks from the date their application is filed.

How do I make changes to my name, address, phone number, or availability for employment?

Send an email to SupportServ_Recruit@notes.k12.hi.us. Or, send a letter to the Classified & Support Services Personnel Office, 680 Iwilei Rd, Suite 490, Honolulu, HI 96817. Include your full name; the last 4 digits of your SSN; the recruitment number and job title; and, a brief statement indicating the change(s) you would like made to your application.

The changes will be effective upon our receipt of your request and are not retroactive to any previous recruitment actions already executed. Please do not submit a new application each time you want to make changes to your employment availability.

Can I update my online application?

Yes. Once you have built an online account with your application, you may make updates at any time. You will need your username and password to access your information.

Am I required to submit transcripts when I apply?

If the job has a specific education requirement or if you are using education as a substitution for experience, you must submit a copy of your OFFICIAL transcripts. Printouts of online transcripts or unofficial transcripts will NOT be accepted. Once you submit an official copy of your transcripts, it will be kept on file and you will not need to resubmit another copy.

Where and when should I send my supporting documentation indicated on the job announcement, such as transcripts, license, etc.?

Mail documentation to: Classified & Support Services Personnel, 680 Iwilei Road, Suite 490, Honolulu, HI 96817.

Supporting documentation should be received as soon as possible from the date an application is filed. To help us match your supporting documentation with your application, please include your name and the recruitment number. Failure to submit required documentation in a timely manner will delay the processing of your application and may cause your application to be rejected as incomplete.

Do you accept late applications?

No. Paper applications must be postmarked or hand delivered by 4:30 pm on the closing date of the recruitment. Online applicants are prevented from applying once the application deadline has passed.

How long will I remain eligible for a job once I qualify?

The specific date will be indicated on your eligibility notice.

What happens once I become eligible?

You are placed into the pool of eligibles. An eligible pool are those persons who have qualified for a specific recruitment. If the recruitment is multi-level (i.e., I/II/III), your eligibility notice will reflect the highest level for which you are qualified. From the pool of eligibles, eligible list(s) are referred out to the hiring agency(s) with vacancies that match the geographic and employment (i.e. temporary, part-time, etc.) criteria you specify on your application. The hiring agency will then contact you for an interview. You may be contacted by a hiring agency for an interview at any time during your eligibility period.

What can I do if I disagree with a notice I receive regarding my application?

You may file a request for an administrative review (aka internal complaint) with the Department of Education within seven (7) working days from the date of your notice. Your request must be in writing and specify the reason(s) you are requesting a review. Documentation to support your claim should accompany your request. You will not be able to file an administrative review request once the seven (7) working days has lapsed.

If I accept a temporary position, will my name be removed from the eligible list?

If you are hired into a temporary position, your name will no longer be referred for temporary positions. If you indicated an interest in permanent positions, you will continue to be referred until you are selected for a permanent position or until your eligibility period expires.

After I am placed on the eligible list, what happens if I decline or fail to respond to an employment inquiry?

Declination or failure to respond to an employment inquiry includes but is not limited to the following: declining a job offer; not reporting for an employment interview or responding to an employment inquiry; indicating a lack of interest in any way for a position; or upon contact, not being available to attend an interview.

After three (3) occasions, you will be removed from the pool of eligibles. You must re-apply to be placed back into the pool of eligibles for future referrals.

Can I be restored/reinstated to the eligible list?

You may submit a written request to have your eligibility restored/reinstated to the eligible list, if the list is still active and your eligibility has not expired, under the following conditions:

1. you are now eligible for employment;
2. you now meet the physical standards of the job; or
3. you terminated without delinquency or misconduct during your initial probationary after being appointed from the list.

When submitting your written request, please include your name, job title, and recruitment number.

How long does it take to be referred for a job interview?

It depends on several factors. If you qualified for a recruitment that was pass/fail, your name will be referred once you become eligible as long as there are vacancies that meet the geographic and employment conditions (temporary/permanent, etc.) you indicated on your application. If your eligibility letter included an examination score, your name will be referred to vacancies based on your score and the geographic/employment preferences indicated on your application.

What happens when I am selected for a job?

Once you are selected, a background and reference check is conducted, which includes a criminal history review and previous employment information review. You will be required to take a pre-employment physical examination at your own expense. For any position that works in close proximity to children, fingerprinting is also required.

What is a suitability investigation?

If you answered "yes" to any of the suitability questions (i.e. prior conviction, termination from employment, etc.) in the agency-wide questions section of your application, the Department of Education will conduct an investigation regarding the nature and circumstances of that incident if you are offered a position. Should you not pass the investigation, the Department of Education may withdraw their employment offer.

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What do I need to do to claim Veteran’s Preference?

A five point preference is awarded for the following circumstances:

• Honorably discharged active duty veterans who served:
  • From December 7, 1941 to July 1, 1955
  • For more than 180 consecutive days from January 31, 1955 through October 14, 1976. (note: this does not include initial training from the reserves or national guard.)
  • In a campaign or expedition for which a Campaign badge or service medal was authorized.

A ten point preference is awarded for the following circumstances:

• An honorably discharged veteran who has a service-connected disability or is receiving compensation, disability retirement benefits or pension from the military or the Department of Veteran’s Affairs; or a veteran who was awarded a Purple Heart.
• The spouse of an honorably discharged veteran with a service-connected disability which disqualifies the veteran for state positions in his/her usual occupation.
• An unremarried, surviving spouse of a person who died while on active duty or of an honorably discharged veteran who served during any of the periods cited for a five point veteran’s preference.

A DD-214 is required to verify eligibility for a five point preference. For a ten point preference, you need to submit a certificate from the Department of Veteran’s Affairs dated within the last 12 months to verify eligibility. Spouses must submit evidence of marriage and, if applicable, veteran’s death.

Is there a probationary period?

Yes. Every new employee hired will be placed on a six-month initial probationary appointment. A probationary period may be extended beyond the six-month period if it is required to fully evaluate the new employee. For civil service positions, you must successfully complete and pass your initial probationary period to gain membership (permanent or temporary) civil service status.

How do I obtain a copy of my online application?

Once you complete the five NEOGOV online application process steps:

• Step 1 – Job Application
• Step 2 – Agency Wide Questionnaire
• Step 3 – Supplemental Questionnaire
• Step 4 – Confirm Application
• Step 5 – Certify and Submit

You can print a copy of your application at the end of each step before you click "Save & Proceed." Or, once you have clicked "Certify & Submit" at the end of the application process, you may print your application through "Application Status." You can also access www.governmentjobs.com to view and print your application through "Application Status."

How do I obtain a copy of my paper application?

Please make a copy before submitting your paper application. If you forget to make a copy, please visit our office and present valid identification (i.e., driver’s license, State ID, military ID, passport). Note: Once you have submitted your paper application, we will charge you a copying fee of 25 cents per page.

Who can I call for help with my online application?

You can call or stop by the DOE Recruitment Office, between 7:45 am – 4:30 pm Monday to Friday, except holidays. Our phone number is (808) 586-3744, and we are located in the Dole Cannery Office Building located at 680 Iwilei Road, Suite 490. Parking is available in the structure located above the movie theatres as well as in the Costco parking lot.